Welcome to your

Music Hub

A new world-class music offering for IHG Hotels and Resorts

Music Concierge is proud to have been selected as a new IHG approved music supplier for EMEAA and AMER.

Since 2024, we have been working with IHG to deliver your brand’s new SIgnature Sound, leveraging our world-class expertise to elevate the sound of IHG properties.

This music hub will take you on an interactive journey of your brand sound.

We can’t wait to provide you with amazing music that will elevate your guest experience to the next level.

We make background music work harder for you

Music Concierge is an award-winning creative agency that has been developing signature sounds for leading brands since 2007. We harness the power of music to tell brand stories and shape unforgettable experiences.

With a nuanced understanding of hospitality, brand strategy, and customer behaviour, our carefully curated sounds not only support your brand positioning, but can also increase guest spend and loyalty.

Our award-winning global teams are a hand-picked group of passionate professionals who live and breathe music, offering a deep knowledge of local music scenes, cultural nuances, and regional trends.

With 8 regional offices, supporting clients in 100+ countries, you can be confident that we’re always there for you, wherever you are in the world.

London | Cape Town | Dubai | Hong Kong | Shanghai | Bangkok | Singapore | Sydney

A music service that’s perfectly tailored to your brand’s Signature Sound

From award-winning music design to super-reliable technical solutions, we know how to achieve the best for your hotel.

  • Our award-winning music teams hand pick every track to create impactful and memorable playlists that are aligned to your signature sound.

    Whether your brand uses 100% bespoke music for individual hotels or brand-standard playlists, we know how to make your property sound amazing.

    Select your brand page below to see what's available for your brand.

  • For brands needing more localised sounds, our regional music consultants have access to a vast international track library and understand local music and culture, as well as understanding regional sensitivities.

  • Premium and Luxury & Lifestyle brands can request unlimited playlists for special events or occasions.

    Essentials brands have access to a collection of brand-approved special event music and 3 bespoke playlists to change the mood as needed.

  • We provide brand-approved festive playlists for events such as Christmas, Chinese New Year, and Ramadan.

    We can also program daily observances such as Call to Prayer.

  • IHG has collaborated with Music Concierge to deliver your brand's sound strategy.

    We maintain strong relationships with brand teams so you know you are always compliant.

  • Our regional Account Management and Technical teams provide local, knowledgeable support, including a 24/7 multi-lingual technical helpdesk.

  • As a highly valued IHG brand, you will receive heavily discounted pricing for a world-class service.

  • We offer a broad range of slick technical solutions to match the needs and infrastructure of any type of property.

    All of our music tracks are delivered at high-quality 320kbps MP3 format.

    Our easy-to-use music management app allows visibility and control over your music.

Let’s get started

Click on your logo below to find out about your brand sound, view pricing, and start the onboarding process.

Coming soon

We’re excited to make your hotel sound amazing

Complete this form and we’ll be in touch very soon to get you onboarded.